Saturday, February 12, 2022

Demonstrate physically that I am listening

This year, I want to continue to try to improve my listening to my team at work and those I am closest to in life outside work.

To show that I am listening, I make eye contact with the speaker and react to their words. I don’t just smile and nod to be polite. I react authentically and show the speaker that I am interested. It is normal and usually encouraging for the listener to look at the speaker. 

While maintaining eye contact is the key, I want my eye contact to be gentle and not too firm as it can come across as intimidating. Yes, eye contact can be intimidating, especially for more shy speakers, so I maintain eye contact without staring or glaring. I try to gauge how much eye contact is appropriate for any given situation, and of course, I combine eye contact with smiles and other non-verbal messages to encourage the speaker. 

Activating smile power, when appropriate, is always a good approach, and I hope that my genuine smile tells those around me that I am approachable, cooperative, and trustworthy. Facial expressions trigger corresponding feelings, so the smile I get back, hopefully changes that person’s emotional state in a positive way.

I also keep reminding myself that I have to control my need to contribute to the conversation. It is a particularly good rule to keep in mind for anybody in a management or leadership position, because anything you say can quickly overwhelm a discussion and make people shut down. 

Perception is a powerful thing, so I do want to look like I am listening. You will probably think that I try to manipulate the perception for my audience, but my intentions are good here. It may be unavoidable, if I am to continue to make a conscious effort to demonstrate a better listener’s body language. 

The more conscious I am of these factors; the easier active listening will be for me.


Sunday, February 6, 2022

How I practice active listening

Have you ever had a conversation with someone, and while they are talking you say, “I see,” “Hmm,” or even “Interesting”… but when they are finished, you ignore everything they said and go in with your pre-planned response? That’s called passive listening. 

When we practice active listening, we make the other person feel heard and valued. In this way, active listening is the foundation for any successful conversation. It serves the purpose of earning the trust of others and helping you to understand their situations. 

Active listening at work is particularly important if you are in a supervisory position or interact with colleagues. Active listening allows you to understand problems and collaborate to develop solutions.

I am trying to do better with active listening. Today I am sharing some of my verbal behaviors to show that I listen well when somebody talks to me. My next post will be about nonverbal behaviors I use to indicate I am paying attention. 

To show that I understand what the person is saying I paraphrase what the other person is saying to show you get the meaning. I ask open ended question. I ask questions that don’t have a simple “yes” or “no” answer to keep the conversation flowing. 

In addition, I try to include validation. I reinforce what the person is saying by indicating I understand. I also use the speaker’s name. That helps the person feel more valued by repeating their name at various points in the conversation or when I want to show I hear them.

It is pretty easy to nod my head and even easier to use the other person’s name. However, showing that I am not only paying attention but also comprehending takes some practice.

I remain committed to practice active listening and become better listener. I will also remember that listening is an active contribution to conversational dynamics rather than a passive act of receiving information.

Sunday, January 16, 2022

Feeling a little anxious

If you are feeling a little anxious right now, you are not alone. At times like this, it is easy for fear to creep in and leave us feeling unsure of ourselves and afraid of the future.

After two years of a pandemic that has no end in sight, I feel burnt out and exhausted. 

Reflecting on such difficult times, made me approach 2022 resolution differently.

I did not make New Year's resolution. But just because I did not make pledge to make changes at the beginning of this year, it doesn't mean I am not interested in self-improvement. 

Here are my specific goals/changes, I want to commit to in 2022.

  • Resolve to connect with my friends at least once a week
  • Spend more time outside on a daily basis
  • Listen better
  • Revisit any goals that I abandoned during the pandemic
  • Build self-care into your daily routine, like making time for a daily walk
  • Set healthy boundaries with people who tend to drain my energy
  • Get up and move my body regularly

Setting goals and making room for reflection can positively shape our lives. We still have so many choices, even though a global pandemic continues.


Friday, December 31, 2021

Every year is a journey

Every year is a journey that your heart goes on. Staying healthy and strong along the path of life is a hope that each of us holds on to. And it is a hope that can become a lovely reality. 

Though the roads we take can sometimes be difficult, those are often the ones that lead to the most beautiful views. 

The world is amazing place, and life is an adventure that can surprise you every day. 

Many of the moments ahead will be disguised as ordinary days. But each one of us has the chance to make something extraordinary out of them.

Be good to your body. It is the only one you get.  Listen to the wishes of your heart. It always seems to know what is true, what is right, what to do, and where to go with your life.

In 2022, I wish you stars to reach for, dreams to come true, and memories more beautiful than words can say. 

There is more to life than the number on the scale.